Frequently asked questions

We mainly cover the South East and London, but we can arrange training anywhere in the UK. We work with a network of NPORS-accredited instructors and can bring training to your site or a suitable local venue.

If your site doesn’t have the right space or equipment, we can book you in at one of our partner venues nearby. We’ll make sure the location works for the course you’re doing.

You’ll need to wear suitable outdoor clothes and steel-toe boots. We’ll sort the rest, including a high-vis vest and hard hat.

Yes, we can. On-site training is a great option if you want the course tailored to your team, your machinery or your work environment.

We offer two types: our own in-house certificate or a nationally recognised NPORS qualification. We’ll help you pick the right one based on your goals.

There's no deposit to pay. Payment is due 7 days before the course, or on the day.

All of our trainers are fully qualified with years of hands-on experience. They’re NPORS-accredited and know how to deliver training in a practical, down-to-earth way.

Most of our courses run for one to three days, depending on what you’re learning. We’ll send full timings when you book.

Yes. Most courses include a short theory quiz and a practical assessment. It’s nothing to worry about, we’ll make sure you’re well prepared.

Yes. If you complete the course successfully, you’ll receive a certificate and, if it’s an NPORS course, you’ll get a card showing what categories you’re qualified in.

If you don’t pass, don’t worry. We’ll help you go over anything you struggled with and arrange a retake. There might be a small fee depending on the course.

Yes. We can help you stay up to date with refresher training or renew your certification when the time comes.

Our plant courses are NPORS, which is widely recognised across the UK: you can work on any site with an NPORS card. The NPORS CSCS card carries the CSCS logo, which Tier 1 construction companies require and some Tier 2 contractors ask for. If you specifically need CPCS, we can arrange it through our network of trusted trainers.

Yes. We train teams at our Meopham training centre or on your own site. Machinery courses run in groups of 3 to 6 people and first aid courses take up to 12. Group and multi-course discounts are available, so contact us for a quote.

If you need to cancel or move your course, let us know as soon as you can. The amount refunded depends on how much notice we get, but we’ll always try to be fair.

In some cases, yes. If you need a bit of flexibility with payment, just get in touch and we’ll see what we can do.

We take health and safety seriously. All our training follows the latest guidance and we make sure the kit, environment and instruction meet the right standards.

Some courses have online theory options, but most include hands-on practical training. Get in touch and we’ll let you know what’s available for your course.

We’re not a recruitment agency, but we often get asked for trained operators. We’re happy to point you towards opportunities when we can.

Yes. If you’ve got any questions or need advice after your training, just get in touch. We’re here to help even after the course is done.

We cover a wide range, including forklifts, dumpers, excavators, telehandlers, rollers, MEWPs and more. Let us know what you need and we’ll get you booked in.

We train and test on the NPORS scheme. If you need CPCS, we can arrange it through our network of trusted trainers, so just ask.

Monday to Friday, 8am to 5pm, with some Saturdays available depending on the course. There's free on-site parking, a classroom, toilets, and tea and coffee provided.